Privacy Policy

This Privacy Policy applies to personal consultations on computer assembly, component selection, performance tuning and related services offered by Stryxelljlox at stryxelljlox.ddd. We comply with the Privacy Act 2020 (New Zealand) when handling your personal information.

Information We Collect

When you use our site or book a consultation, we may collect:

Name and email address
Message content and consultation enquiries
Consultation notes related to component choices and assembly preferences
Technical data such as IP address and browser type when you visit our site

This information is used to schedule sessions, respond to enquiries and provide guidance on your computer build.

How We Use Your Information

To deliver consultation services and support ongoing sessions
To communicate with you about bookings and enquiries
To improve our guidance on computer assembly and performance tuning
To operate and improve our website

We do not share your information with third parties for marketing purposes.

Legal Basis for Processing

Under the Privacy Act 2020 (New Zealand), we collect and use your personal information in line with the Information Privacy Principles. We process your data where:

You have given consent
It is necessary to perform our contract with you (e.g. providing consultations)
We have a legitimate interest in operating our business, where that interest is not overridden by your rights

Sharing and Disclosure

We may share your information only where:

Required by law or to comply with a legal process
Necessary to protect our rights or safety
With service providers who assist our operations (e.g. hosting, analytics) under strict confidentiality

We do not sell your personal information.

Data Security

We take reasonable steps to protect your personal information from loss, unauthorised access and misuse. This includes secure storage, limited access and appropriate technical measures. No method of transmission over the internet is fully secure; we encourage you to use secure channels when contacting us.

Your Rights and Options

Under the Privacy Act 2020 you may:

Request access to the personal information we hold about you
Request correction of inaccurate or incomplete information
Complain to us or to the Office of the Privacy Commissioner (New Zealand) if you believe your privacy has been interfered with

To exercise these rights, contact us at touch@stryxelljlox.world.

International Data Transfer

Our website and some service providers may operate or store data outside New Zealand. Where we transfer your information overseas, we take steps to ensure it is protected in line with the Privacy Act 2020 and, where applicable, we use providers that offer adequate safeguards.

Data Retention

We keep your personal information only for as long as needed to provide our services, respond to your enquiries, comply with legal obligations or resolve disputes. Consultation records may be retained to support ongoing sessions and improve our services. You may request deletion of your data subject to our legal and operational requirements.

Children's Privacy

Our services are not directed at anyone under 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us and we will take steps to delete it.

Third-Party Services

Our site may use or link to third-party services that collect information. These include:

Google Ads (Conversion tracking) – we may use Google Ads to measure the effectiveness of advertising. Google may set cookies and collect data as described in Google’s Privacy Policy.
Remarketing – we may use remarketing tools to show relevant ads to visitors who have previously visited our site.
Google Analytics – we may use Google Analytics to understand how visitors use our site. This may include cookies and similar technologies.
Google Maps API – we may use Google Maps to display location information. Use of Google Maps is subject to Google’s Privacy Policy and Terms of Service.

These services have their own privacy policies. We encourage you to review them.

Use of Cookies

We use cookies and similar technologies to improve your experience, remember preferences and analyse site use. For details on the types of cookies we use and how to manage them, see our Cookies Policy.

Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically. Continued use of our site or services after changes constitutes acceptance of the updated policy.

Contact Information

For questions about this Privacy Policy or your personal information, contact us at touch@stryxelljlox.world. You can also use our Contact page.